FAQ

Common questions

Can’t see your question? Ask it on the quote form or email us.

Quotes and process

Is the measure and quote really free?

Yes. We come out, measure up and talk the job through with you at no charge and with no obligation to go ahead.

How does it work, start to finish?

You send an enquiry, we visit to measure and quote, and you get a written quote broken into sections. If you accept, you pay a deposit, the job is booked in, built, and finished with a walk-through and handover.

How long is a quote valid?

30 days from the date it’s sent. After that it may need updating, mostly because material prices change.

How long will my job take?

It depends on the job, the materials and other trades. Your quote includes an expected start date and how long the work should take, and you’ll be kept up to date if anything changes.

Is there a minimum job size?

No. Small jobs are welcome, and it’s always worth asking.

Area

Where do you work?

We service the Adelaide Hills and metro Adelaide. For jobs further out, get in touch and we’ll let you know.

Licence, insurance and warranty

Are you licensed and insured?

Ronan Wood, who runs the business, is a qualified carpenter.

South Australian Building Work Contractor’s licence: pending.

Public liability insurance: pending.

Once they’re in place, both are shown on every quote and invoice.

What warranty do I get?

A 12-month workmanship warranty, in addition to your rights under the Australian Consumer Law and the Building Work Contractors Act 1995 (SA).

Those legal rights can last longer than 12 months, and the warranty doesn’t limit them in any way.

Payments

How do I pay?

By bank transfer, or by card through a secure “Pay now” link on your invoice. There’s no card surcharge. Invoices are due within 7 days.

Do you take a deposit?

Yes, a deposit when you accept the quote, then the balance when the job is finished. South Australian law caps deposits on domestic building work, and our deposits always stay within those limits. Bigger jobs may have progress payments for work completed.

Are prices GST inclusive?

Yes. Quotes show the GST and the total you’ll pay.

Changes

What if I want to change something once the job has started?

That’s called a variation. We price the change and send it to you to approve online before doing the work, so there are no surprises on the final invoice.

Got a job in mind?

Tell us what you’re after and book a free measure and quote. No obligation, and no job too small.

Book a free measure & quote